Chamber Chat – Businesses to Benefit from Water Market Change in England

May 17, 2017 - 9:00am

Chamber Chat –  Businesses to Benefit from Water Market Change in England

Businesses across Lancaster and Lancashire will get a more focused service for water billing, metering and other areas, thanks to a shake-up in the water market this year.

From April 1st the business water market opened for competition in England. Water wholesale companies – such as Severn Trent and United Utilities – will continue to manage the water supply and wastewater network but now, billing and customer services will be provided by a business water retailer.

This means you can choose the contract you have, the service you receive and the price you pay meaning you can shop around for the best deal or use the deregulation to negotiate a better deal with your existing supplier, either way, you have more choice!

Not only that but with regulators actively encouraging innovation in the market, small businesses could benefit from improvements to their water efficiencies not only saving money on your water bills but even on your energy and insurance bills too!

Sue Amies-King, Chief Executive of Water Plus, which is a joint venture between Severn Trent and United Utilities, said: “This is an exciting change which will drive an improved range of services for businesses across the UK. Charges are unlikely to vary dramatically, so if customers are looking to make savings then they need to look at the wider support that’s available.

“If you’re a small business, then dealing with the water bill should be straightforward, accessible and available online so you can get on with running your business.

“We know from our experience that large businesses can also benefit from specialist water management expertise and one water bill for multiple sites.”

Businesses can find out more about the changes in the water market at: . They can also call Water Plus on 01782 409640 or email